Riverview Medical Centre
The doctors and staff at the Riverview Medical Centre in Johnstone are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services.
INFORMATION OF NOTE
ONLINE APPOINTMENT BOOKING - We apologise that our online appointment booking service is not currently operating as we would like. While this matter is getting fixed please contact the surgery to book your appointment.
NEW WEBSITE COMING SOON with same web address. Check back later to see the new look.
***WUHAN NOVEL CORONAVIRUS*** (Infectious Disease threat
If you have the following symptoms please do not enter the surgery premises but stay home and telephone the surgery for advice.
1 Shortness of breath or
2 Cough or
3 Sore Throat
YOU MUST ALSO HAVE
1 Travel History to risk area China or
2 Known contact with a coronavirus case in last 14 days
Patients are to be called for breast screeing appointments in January. This will commence at the Breast clinic being held in the Morrisons Car park on the clinic bus from 7/1/19.
We apologise that due to staffing we will not be able to do any new Nurse appointments for ear syringing or ear wax checks. We hope to be back up and running with this service after the summer. We apologise that this non urgent service will not be available for this time. We hope you understand we need to prioritise urgent nurse appointments.
Patients Arriving Late for Appointments
An increasing number of patients are attending late for their appointments.
If you arrive 5 or more minutes late for your appointment you will not be seen.
If you are less than 5 minutes late you may be seen, but this will be at the doctor or nurse's discretion. You are likely to be asked to wait until there is a free space in the clinic - this could take from a few minutes to well over an hour.
If we hold an up to date mobile number for you a text reminder of your appointment can be sent 24h in advance - please check with reception that you have given us permission for this.
GDPR - Please see our Policies tab for further information on this.
Adverse weather conditions
On occasion we may need to offer a limited emergency only service on days when severe weather warnings are in place. If this happens please contact our usual number 01505320208 and you will be given option 'to press one' to get through to a duty drs mobile telephone. This should only be used if you have an urgent medical emergency. We hope you can understand the safety of all using our service is paramount. The web site will be kept up to date with information advising if we are open or not. We apologise for any inconvenience this may cause. If your condition is life threatening please call 999 for ambulance service. If your appointment this week is not urgent we encourage you to cancel and rebook.
If you do not wish to travel and your appointment is not urgent please reply No to your recent text message to advise you are cancelling your appointment. Alternatively please call us on 01505 320208 to advise you are cancelling your appointment. We have limited GPs and staff in so this is very much appreciated.
Please self care where you feel able and use NHS choices, patient.co.uk, your local pharmacy (if open) and NHS24 for advice. Please only attend emergency departments if you have a serious accident or have a life threatening emergency.
If you can also be patient with staff and clinicians who are covering for other colleagues we would be very grateful. This may mean you wait a little longer for your call to be answered or to see your GP.
Many thanks from The Practice Manager
Think you have a UTI? (Urine Infection) - See our local sign posting to services page for more information as you may be able to get a prescription from your local pharmacy instead of seeing the doctor.
You can now order your repeat precriptions online. Once registered click the button below or the link on the prescriptions page. Contact the surgery to get your registration information then register online within 14 days. Please note only repeat prescriptions can be ordered this way. Special Requests (otherwise known as acute prescriptions) cannot be ordered using this method. Please allow 48 hours from ordering excluding weekends, bank holidays etc.
You can now book your routine GP appointment online. You must register for our Patient Access service before you can do this - please contact reception for your unique log in details.
Holidays and Practice Closure Information
The practice closes between 12.30pm and 1.30pm every day to allow for lunch and training.
PUBLIC HOLIDAYS 2020
Holiday Dates for 2020 are to be advised in due course
10 April 2020
13 April 2020
May day Monday
4 May 2020
2nd May day Monday
25 May 2020
3 August 2020
Sept Weekend Monday
28 September 2020
25 December 2020
28 December 2020
TBC = To Be Confirmed
RENFREWSHIRE COMMUNITY HEALTH PARTNERSHIP
Pharmacies open over Holidays are in the attached link click on the Holiday Pharmacy Information link below.
Please note this may be subject to change and you should call ahead to confirm they are open.
(Site updated 19/02/2020)